HERE TO HELP YOU AND YOUR TEAM
All your questions answered by our experts.
WHAT DO CUSTOMERS ASSESS BUT MAY NOT TELL YOU
A customer intensive industry like, retail, hospitality, utility, ecommerce, customers will assess you on factors like process, deliverables, responses TAT, communication, information, accessibility but may not always tell you. Such things show up at different points of customer life cycle and will impacts brand reputation and growth
UNDERSTADING INDICATORS IN POSH ( PREVENTION OF SEXUAL HARASSMENT AT WORKPLACE)
If you are attempting to build a work place that is sound, void of rumors, then it is important to understand certain indicators that may occur due to unidentified Sexual Harassment or the wrong understanding of it. Employees often need to first understand what can be called as Sexual Harassment or otherwise. Many such misunderstandings lead to chaos and takeaway the crux of work, reputation and possible financial loss. In order to pace with changing work environment getting employees POSH ready is highly crucial
EMOTIONAL AGILITY AT WORKPLACE
Emotional Agility is linked to productivity, quality of work, employee retention and overall business health Unhappy employees can never match with organizational vision, mission and goals. Also organizations should be caustious about not creating an unhappy environment.
Understanding the fundamentals of what impacts employee performance has a great to do with employees emotional agility, well being and company's too.
The right mix of both can create great results.
Check on factors like, how employees are managing their time, how are being made to feel, how do they handle stressful situations, how well they handle appraisals and many such factors, this has to be congruent with how company is enabling and supporting all of the above.